Reactive maintenance for agents, housing providers & FM companies

Fast response. Professional maintenance. Reliable support.

First Response Maintenance provides reactive repairs, out-of-hours attendance, inspections, void works and planned maintenance across the North of England and Scotland.

  • Emergency & out-of-hours callouts
  • Reactive repairs & planned minor works
  • Reporting for managed and occupied properties
  • Fully insured, DBS checked and compliance ready
Emergency & OOH Responsive attendance, make-safe works and direct updates when speed matters.
Reactive repairs Leaks, damage, access issues, remedials and practical maintenance support.
Building maintenance Occupied, void and managed property support with reliable reporting and follow-through.
Contractor-ready Fully insured, DBS checked, RAMS available and compliance documents ready.
Services

Reactive maintenance, planned works and practical property support

A professional, straightforward service for managing agents, landlords, housing providers and FM teams who need responsive contractor support and clear reporting.

  • Emergency & out-of-hours callouts

    Attendance, isolation, make-safe works, securing and detailed reporting following site visits.

  • Reactive repairs

    Leak tracing, minor plumbing-related issues, sealing, access issues, remedials and making-good.

  • General building maintenance

    Minor fabric repairs, snagging, adjustments and ongoing reactive maintenance support.

  • Void works & end-of-tenancy repairs

    Quick-turnaround repairs, reinstatement works, presentation improvements and handover support.

  • Inspections & reporting

    Condition checks, vacant property inspections, photo reporting and practical recommendations.

  • Planned minor works

    Booked maintenance, scheduled repairs and local contractor support for property upkeep tasks.

Scope of works

Supporting managing agents, housing providers and FM companies with responsive local cover and compliance-ready documentation. Basic electrical like-for-like only. No gas works.

Fast, practical response

When a job needs attendance, updates and a professional outcome, the focus is on getting there quickly, making safe where required and reporting clearly.

Clear reporting & communication

Photo reports, job notes, fault identification and straightforward handovers to help clients authorise work, manage tenants and keep records straight.

Built for contractor support

Suitable for agencies, housing teams and FM firms needing dependable cover, flexible support and a contractor who understands site expectations.

OOH
Out-of-hours and urgent attendance support
FM
Suitable for property managers and FM companies
DBS
DBS checked and ready for compliance workflows
RAMS
Method statements, risk assessments and supporting docs
Why choose us

Built to support agents, housing teams and FM companies

Fast response, clear reporting and contractor-ready support for managed, occupied and void properties.

Fast local response

Based in Durham and regularly covering the North East, Yorkshire and Scotland for reactive repairs, inspections, OOH callouts and planned works.

Compliance ready

Fully insured, DBS checked and ready to provide RAMS, risk assessments, COSHH, PPE and related compliance information where required.

Clear reporting

Practical updates, job notes, fault identification and photo evidence to help clients authorise work, manage tenants and keep records straight.

Experience

Trusted subcontract support across housing, BTR and property management

Providing reactive maintenance, inspections, emergency attendance and contractor support across occupied, void and managed properties.

Worked with

Existing experience with recognised housing, living and property organisations helps give confidence to new clients.

Dandara Living
Buston & Maughan Group
Thirteen Group
Home Group
Nirvana Group
South Tyneside Council
Ocasa
Property & FM Support
Coverage

North of England & Scotland

Regular coverage for reactive repairs, inspections, building maintenance and planned support works.

Areas covered

Durham
Newcastle
Sunderland
Middlesbrough
Teesside
Stockton
Leeds
Carlisle
Glasgow
Edinburgh
Dumfries
Surrounding areas

Contractor-ready support

Suitable for managing agents, landlords, housing providers and FM companies needing dependable local cover.

Fully Insured
DBS Checked
RAMS Available
Compliance Docs Ready

Need a dependable maintenance contractor?

For reactive repairs, inspections, OOH attendance or planned maintenance support, get in touch and send the job details through.

Contact

Send a booking request

Use the form below for reactive jobs, maintenance requests or contractor support enquiries.

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Need help fast?

Available for reactive repairs, inspections, OOH cover and planned maintenance support.

Phone 07902 997935
Coverage Durham, North East, Yorkshire, Scotland and surrounding areas
Ready to supply

RAMS, risk assessments, method statements, COSHH, insurance details and compliance documentation where required.